A Counter Sales Associate is responsible for assisting customers at the sales counter, handling transactions, and ensuring a smooth and positive shopping experience.
Key Responsibilities:
- Greet and assist customers at the counter
- Understand customer needs and recommend suitable products
- Handle billing, cash, and digital payments accurately
- Maintain product displays and keep the counter area clean
- Answer customer queries about products, prices, and offers
- Manage stock at the counter and inform about low inventory
- Process returns, exchanges, and refunds as per company policy
- Coordinate with store staff for smooth operations
- Maintain daily sales records and reports
Required Skills:
- Good communication and interpersonal skills
- Basic math and billing knowledge
- Customer service orientation
- Attention to detail and accuracy
- Basic computer or POS (Point of Sale) system knowledge
Qualifications:
- Minimum: 10th/12th pass or equivalent
- Prior retail or sales experience is an advantage
- Basic computer knowledge preferred
Working Conditions:
- Retail store or showroom environment
- Standing for long hours
- Shift-based work including weekends/holidays
Optional Add-ons:
- Sales incentives or commission
- Training on products and customer handling
Job Category: Counter Sales Associate
Job Type: Full Time
Job Location: Baharampur